Privacy Policy

Encompass Recovery Group Privacy Policy

At Encompass Recovery Group, we want you to know how we collect, use, share and protect information about you. By interacting with Encompass Recovery Group, you consent to use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically. To help you track the changes, we include a history of changes below.

What Information is Collected?

• • We collect the following information:

• • Your name

• • Your e-mail address

• • Your City & State of Residence

• • Your Contact Phone number

• • Your Amount of Debt

• • Your Type of Debts

How is this Information Used?

We use guest information for multiple purposes:
Product and Service Fulfillment
State Compliance Guidlines
Internal Operations
Fraud Prevention
Legal Compliance

How is this Information Shared?

We may share information:
With our service providers (for example, a printer or mobile marketing provider)
If required to comply with legal requirements
At your direction or request
With our parent companies

What Choices Do You Have?

We provide you with choices about receiving marketing from Encompass Recovery Group, sharing of personal information with our parent companies.

How Do You Access and Update Your Personal Information?

You can access and update some of your personal information by contacting us. If you have a take advantage of services, you can log in to your account to review and update information in your account.

How is Your Personal Information Protected?

We maintain administrative, technical, and physical safeguards to protect your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

What Personal Information is Collected?

Types of personal information we collect include:

• • Your name

• • Your mailing address

• • Your e-mail address

• • Your phone (or mobile) number

• • Your drivers’ license number

• • Your payment method if services are rendered

• • Your registry event information

• • Your date of birth or age

If you choose not to provide personal information we may not be able to provide you with requested, services or information.

To view the California policy please click this link.

Messaging Privacy Policy 

Encompass Recovery Group LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how  Encompass Recovery Group LLC collects and uses information about you when you opt-in to receive SMS messages from us.  

Information We Collect 

When you opt-in to receive SMS messages, we collect: 

• Your phone number
• Consent to send SMS messages
• Your email address 

How We Collect Your Information 

We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website. 

How We Use Your Information 

We use your information to: 

• Send you the SMS messages you’ve opted in to receive
• To operate our business 

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms https://www.encompassrecoverygroup.com/terms-and-conditions/ for additional information about the opt-out process. 

To Whom We Disclose Your Information 

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. 

Protection of Information 

We take steps to protect your information against unauthorized use or disclosure.  

Updates 

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices. 

How to Contact Us  

If you have questions about this privacy policy or our data practices, please contact us by email at  , by phone at (877) 769-0109, or by mail at 4000 Hollywood Blvd, Ste 555s, hollywood, FL 33021.

Mobile Data Privacy
Consumer SMS registration data and mobile data will not be sold, shared, disclosed, or transferred to any external organizations, except where strictly necessary for service delivery and legal compliance where permitted.

Data Security
We use appropriate administrative, technical, and physical safeguards to help prevent unauthorized access, use, or sharing of user data.